At Herbalmindbody your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number
- Order information: billing/shipping address, payment details
- Device data: IP address, browser type, cookies
- Usage data: pages visited, interactions, preferences
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Communicate order updates and support requests
- Improve our website, services, and user experience
- Prevent fraud and ensure security
- Send marketing communications (only with your consent)
3. Legal Basis (GDPR)
For customers in the EU, we process your data based on:
- Contractual necessity (order fulfillment)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing)
4. Sharing Your Information
We may share your information with trusted third parties such as:
- Payment processors
- Shipping and logistics providers
- Analytics and marketing tools
We do not sell your personal data.
5. Data Retention
We retain your information only as long as necessary for business, legal, or regulatory purposes.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
To exercise your rights, contact us through the chat
7. Cookies
We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser.
8. Security
We implement appropriate technical and organizational measures to protect your data.